When I ordered my car, the dealer wanted me to purchase their paint sealant in a bad way. It made me wonder if there was a better product I could use for paint protection. So I started researching what they were pushing, and other products that were available. After hours on the computer, I realized, first of all, that the time, tools, knowledge and expertise, were things that I didn't have, and second of all, the product (CQuartz finest) that I wanted to use for my brand new car could only be purchased by an authorized detailer.
Upon learning all that was involved in getting my car protected, I decided it best to hire a professional detailer to do the work. I researched many different auto detailers in our area and other areas. Was I in luck! One of the best detailers in the Midwest was right in Peoria, 30 minutes from home. I e-mailed Zach at Attention to Detailing and he replied almost immediately, stating that he was very busy but would find a way to fit me in. I still had many questions about what would be the right things to do for my new car and each e-mail I sent was promptly and professionally replied to with very detailed information to help me make the best decisions for my new car. There was never any pressure to purchase a better or more expensive package or product.
My new Audi finally arrived, much later than I told Zach, and he fit me right in. I drove straight from the dealer to Attention to Detailing and saw how busy he was by all the vehicles in his shop. One of the cars in his shop I recognized as one from a review I had seen on their website. A repeat customer with a very expensive car was a great indication that I had made the right decision in choosing a detailer.
A couple days later, I got a call from Zach telling me what stage in the process my car was and when I could expect it to be completed. To my surprise, I received a call from him telling me that my car was ready sooner than expected. When we arrived at the shop, my car was already sitting outside. The car looked better than I could have hoped. Finally something actually living up to my expectations! The car looked amazing! Taking my brand new car to Attention to Detailing, rather than getting the regular old dealer prep, was the best way to start the life of my new car. A big thank you to Zach and his team. Customer for life! - Larry R.